Payment Policy

Payment policy

Payment methods

MaxSfx accepts payment by following means:

  • Demand draft / cheque
  • Cash
  • Debit and credit card
  • Online wire transfer

Contact us to know more details about our payment methods.

Payment policy

All payments are due on the date of order submission or the date of renewal. The billing period starts on the date of order which can be monthly, yearly or as per the package term opted by the client. For each successive period, contract is renewed automatically unless MaxSfx is expressly notified otherwise by the account holder. Billing period is determined by the billing option opted by the client, at the time of order. This billing period also applies to any additional services ordered after the initial activation of account. Charges for such services may be (not necessarily) prorated so that the start date matches that of the main account.

The invoices are sent via e-mail only. We DO NOT send physical invoices.

Late payments

The account with payment status as not current, as on the start of the next billing period is deemed to be late payment. The accountholders are given 5 grace days post which the account is placed on suspension. A reactivation fee of Rs.500/- is levied for reactivation of deactivated accounts due to payment default along with full clearance of due payments.

Account deactivation

MaxSfx accepts account cancellations only via email sent at , in order to safeguard security and privacy of our clients.

Refund is applicable only in the case where cancellation request is received within first 30 days of the account sign-up. Setup fees, payment collection fees, bank charges, credit/debit card transaction fees, when and where applicable, are non-refundable.

In all other cases the client is bound to pay for the account even if it was not used as we enable the usernames, passwords, DNS entries, control panel and a full featured account with ability to use it. Hence, an unused or partially used or underused account reserves valuable system resources, which cannot be sold to other clients. In case the client has a past-due balance on account at the time account closure (either by request or due to non-payment), the remaining balance must be paid before the account is closed. If all due payments are not cleared in that time, we will begin efforts to collect the pending fees along with a charge of Rs 2500/- collection fee to recover our costs in attempting to collect the outstanding debt. If the internal collection efforts fail, MaxSfx reserves the right to turn the account over to a third-party (collection agency or attorney) for appropriate action.